I have provided the following types of services:
- Computer Tune Up. $40. This includes deleting temporary files not needed, uninstalling unused programs, getting the computer to start up faster, applying outstanding Microsoft Windows system updates, installing program updates, organizing the desktop display, installing anti-malicious software, installing anti-virus software (all free and reviewed by Clark Howard), and removing any malicious software.
- Network connection problem resolution. $40. This includes troubleshooting the connection problem, installing new network interface cards (NIC), configuring the router and modem to communicate properly, and installing new communication hardware if necessary (hardware cost is extra).
- Hardware installation or upgrade. $40. This includes adding memory, optical drives, fans, or new power supplies. The purchase of the hardware is a separate expense.
- Removal of malicious software. $40. This involves troubleshooting and then removal of programs which have taken over the computer pretending to be something they are not (Trojans). This category also includes programs which sneak their way onto your computer and then nag you to buy their services or software.
- Installed All-In-One Devices. $40. Installation and set-up so that the printer, scanner, fax and copier all work correctly in a stand alone PC and in a controlled manner.
- New computer set-up. $40. Primary activities for new computer set up include: removal of pre-installed vendor software, installation of anti-virus and other software specified by you, and copying the data from your old computer to your new computer. The data includes documents, pictures, movies, and video.
- Smart TV set up. $40. This service includes connecting the TV to the internet, either via Wi-Fi or wired connection, connecting additional components to the TV (DVR, VCR, audio, Internet TV devices), and training on the use of the remote control.
- Training. $40 for a 2 hour session on topics of your choice. Includes answering lists of "How do I do this....", and "I want to do this, but I can't...."!
- Small Business Support. $40 PER HOUR. I have provided all of the above services to small businesses. The most common activities have been to update office computers and software, and to maintain or enhance the Local Area Network.